Problem with Range 2000 chart

Bug reports and errors in the program
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pensiveowl
Posts: 14
Joined: Thu Oct 23, 2014 5:32 am

Problem with Range 2000 chart

#1 Postby pensiveowl » Mon Aug 31, 2020 9:17 pm

GBPJPY hit about 124.009 on 17 Mar 2020 (IC Mkts). It shows on forextester4 monthly chart (red circle) and the Ra1000 chart. However, the Ra2000 chart doesn't reflect it.

Is this a bug?

Ra2000.jpg
Ra2000.jpg (373.98 KiB) Viewed 360 times

pensiveowl
Posts: 14
Joined: Thu Oct 23, 2014 5:32 am

Re: Problem with Range 2000 chart

#2 Postby pensiveowl » Mon Aug 31, 2020 11:58 pm

Here's what IC Mkt's ctrader shows..

Untitled-2.jpg
Untitled-2.jpg (64.35 KiB) Viewed 357 times

pensiveowl
Posts: 14
Joined: Thu Oct 23, 2014 5:32 am

Re: Problem with Range 2000 chart

#3 Postby pensiveowl » Tue Sep 01, 2020 8:07 am

I managed to resolve it - it posted an error msg after which this happened after rebooting. After deleting everything and creating a new project, the proper chart appeared.

FX Helper
Posts: 1238
Joined: Mon Apr 01, 2013 3:55 am

Re: Problem with Range 2000 chart

#4 Postby FX Helper » Fri Sep 11, 2020 7:47 am

Hello,

Thank you for the update, great that everything is working properly now.


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