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Forex Tester 2 not updating

Posted: Fri Oct 28, 2011 7:49 pm
by yennek1
When clicking TOOLS, OPTIONS I only have the first 3 tabs, I do not have the update tab.
I have 2 Forex Tester 2 programs and the one that doesn't update has a new down loaded oscillator that is giving me a straight line instead of oscillating.
I think the program just needs updating. Thanks for any consideration.

Posted: Sat Oct 29, 2011 5:44 pm
by FT Support
Hello, Please try updating program through "Help -> check for updates" menu.

Posted: Sat Oct 29, 2011 7:02 pm
by yennek1
I must be Technically Challenged, I just can't find "updates" in the help menu! :(

Posted: Sun Oct 30, 2011 5:05 pm
by FT Support
what Forex Tester version do you have?

Can you send us a screenshot of your "Help" menu?

Posted: Sun Oct 30, 2011 9:02 pm
by yennek1
Thanks for your attempt to help, but I drop the menu and click on Screen Shot and the menu goes away!

Posted: Mon Oct 31, 2011 10:32 am
by FT Support
It should look as on my screenshot (see below).

What Forex Tester version do you have? You can check that in "Help->About" dialog

Posted: Mon Oct 31, 2011 3:00 pm
by yennek1
Thanks, I sent the following to Forex Tester support......,..

I have 2 Forex Tester 2 programs. One for my desktop and one for a laptop. Desktop program is working just fine.
My Laptop version is 2.0 (21.03.2009). The update option does not appear on the "Help" drop down menu. How do I update this program?

Posted: Mon Oct 31, 2011 3:33 pm
by FT Support
Please download latest Forex Tester version here:
http://www.forextester.com/download.html
and install it over your current Forex Tester. Or install it in a new folder (like C:\ForexTester2new)