Page 1 of 1

Error on start up

Posted: Sat Mar 31, 2012 8:24 am
by Paul12
When I launch forex tester the loading screen appears and then a error window pops up asking me if I would like to send a bug report etc so I did yesterday.

It also tells me that I can either 'continue application', 'restart application' or 'close application'. When I click restart the same thing happens but when I click continue FT loads up as normal?

I only bought FT2 a few days ago. What do you suggest I do?


Posted: Mon Apr 02, 2012 6:50 am
by FT Support
Hello Paul,

This is strange... please try to reinstall the program into other folder (like "C:\ForexTester2New")

Posted: Thu Apr 12, 2012 5:44 pm
by Paul12
Hi, I completely forgot to reply here sooner. Yes that sorted it out, thanks.

Re: Error on start up

Posted: Tue Apr 10, 2018 3:52 am
by FX Helper

Can you please send and error message or screenshot of the problem to us?

Re: Error on start up

Posted: Sun Jun 10, 2018 12:17 pm
by JTrade

I have purchased a lifetime standard package and I am also having this problem. I have made sure the anti-virus isn't stopping it as well as saved to folder as mentioned here "C:\ForexTester2New" and I still get them same message.

Any help would be greatly appreciated in getting this going.


Re: Error on start up

Posted: Mon Jun 11, 2018 1:43 am
by FX Helper

What operating system do you use?

Can you please send a screenshot of the issue which you get when launching Forex Tester 3 program?

Please send the bugreport.txt file which you find in the Forex Tester 3 folder to our email This file contains all the info about occurred bugs.
In addition, please send the debug.log and ForexTester.log files that you find in the <ForexTeste3>\LOGS folder.
Our developers will review these logs and they will try to find a reason of the problem.