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order problems market and pending...

Posted: Sun Dec 05, 2021 10:07 am
by pjb07
Hi all. I am a newbie to this , so bear with me if I am doing something really stupid. I have newly installed FT5,(a registered version now not a demo) to see if this issue would fix itself but it is still the same.
Basically i cant set sell orders. The program behaves as if I am trying to buy , even though the sell button is selected.
I have tried turning on /off trailing stops - this does nothing either. I have attached screenshots to show what I mean.
Is it a bug or is there a setting that i have to sort out...
Or maybe another program conflicting.
Any ideas or help please.
Cheers

Perry.

Re: order problems market and pending...

Posted: Mon Dec 06, 2021 6:34 am
by FX Helper
Hello,

Thank you for the screenshot.

Do you see any error message when trying to place a SELL order?

Because according to the screenshots, the program works like it should.
Please select a price above the current market price when selecting a Stop Loss (the value will be always positive, don't worry about that).
And then select a price below a current market price when selecting Take Profit for your SELL order.

And then click SELL button at the bottom of the "Market order" window to place an order.

Re: order problems market and pending...

Posted: Mon Dec 06, 2021 1:16 pm
by pjb07
Ah yes, it does work. The minus sign should show plus though. But no matter as long as it works. Thanks a lot for the advice.