No data

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Joined: Sun Apr 23, 2017 5:38 pm

No data

#1 Postby Padawan » Mon Apr 24, 2017 10:14 pm

Why do so many of my charts so "no data"?

FX Helper
Posts: 1052
Joined: Mon Apr 01, 2013 3:55 am

Re: No data

#2 Postby FX Helper » Tue Apr 25, 2017 1:34 am


Please click the “Start Test” button and you will see the candles on a chart. You can follow this instruction:

If you still see the No Data message, please download the data for all currency pairs again.
1. Clear the data (Open the Data Center window > select necessary pair(s) > Clear history).
2. Select necessary currency pairs and click the “Update from server” button to download the data for the same date period.
3. Make sure that you download the data for the same time periods (you can do this by highlighting the currency pairs one by one and checking the start/end date below the green bar).
4. Create a new project.
5. Click the Start Test button.

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