FT Pro will not launch

[Rangerdoc]

I'm unable to get Forex Tester Pro to launch. I get a "Forex market simulator has stopped working" message. Nothing else. It has never run except for the initial time where I got my hardware ID. I've never been able to get it to launch to even enter my registration. I've uninstalled and reinstalled. I've removed all traces from the registry and reinstalled.
I'm running Vista Home Premium. I've attached the event log. (basically useless). I've e-mailed FTP support, but they aren't responding... not even an auto-response.
Any suggestions anyone?

Thanks in advance.

Log Name: Application
Source: Application Error
Date: 10/13/2008 7:28:27 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Dell1721
Description:
Faulting application ForexTester.exe, version 1.0.0.12, time stamp 0x2a425e19, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0x80000003, fault offset 0x00b575ba, process id 0x1114, application start time 0x01c92d2f2f678de5.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-10-13T12:28:27.000Z" />
<EventRecordID>47282</EventRecordID>
<Channel>Application</Channel>
<Computer>Dell1721</Computer>
<Security />
</System>
<EventData>
<Data>ForexTester.exe</Data>
<Data>1.0.0.12</Data>
<Data>2a425e19</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>80000003</Data>
<Data>00b575ba</Data>
<Data>1114</Data>
<Data>01c92d2f2f678de5</Data>
</EventData>
</Event>

[Terranin]

Under Vista Forex Tester must be installed to "c:\ForexTester" folder, not to "c:\Program Files\ForexTester" because Vista does not allow applications to write to that folder. About support, it is possible that your e-mail was deleted by our spam filter, sorry about that.

[daikiri2]

Not working under Vista Home Basic.

After installing at c:\ForexTester as mentioned still show 'stopped working' and not even starting.

Tried Lite and Pro - please help.
________

[Terranin]

Not working under Vista Home Basic.

After installing at c:\ForexTester as mentioned still show 'stopped working' and not even starting.

Tried Lite and Pro - please help.

What do you mean "stopped working" I do not remember such a message. Maybe you mean "disconnected"?

[daikiri2]

Popup window (same with last version-tried 112)



Problem signature:
Problem Event Name: APPCRASH
Application Name: ForexTester.exe
Application Version: 1.0.0.8
Application Timestamp: 2a425e19
Fault Module Name: StackHash_95c7
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 80000003
Exception Offset: 00c375ba
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 2057
Additional Information 1: 95c7
Additional Information 2: 67109667fb8107c199d4c2e8822f41e3
Additional Information 3: 06cb
Additional Information 4: b746b237a131526bcbd0f2a96daaa433
________

[Terranin]

Do you have this error after you registered ForexTester or you can not launch application at all?

[daikiri2]

can not launch apsolutely
________

[Terranin]

can not launch apsolutely

It seems that you are trying an old version, look at your logs, it reports version 1.0.0.8, while in previous person's logs I see version 1.0.0.12. Version 1.12 is the latest version, try to download it from our site and install it to C:\ForexTester\, it works under Windows Vista.

[daikiri2]

I tried all versions


Problem signature:
Problem Event Name: APPCRASH
Application Name: ForexTester.exe
Application Version: 1.0.0.12
Application Timestamp: 2a425e19
Fault Module Name: StackHash_95c7
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 80000003
Exception Offset: 00ef75ba
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 2057
Additional Information 1: 95c7
Additional Information 2: 67109667fb8107c199d4c2e8822f41e3
Additional Information 3: 2bd0
Additional Information 4: 19b8296d0d5d26558bd4647598994735
________

[Terranin]

Can not help in this case.

[Rangerdoc]

Same here: I've installed to C:\forex tester w/latest version. I still get exact same message.

[Terranin]

Same here: I've installed to C:\forex tester w/latest version. I still get exact same message.

What Vista version do you have?

[alexg11]

I had the same problem on my Vista Home Premium.
The only way to make it run was to disable Data Execution Prevention (DEP) in Control Panel --> System-->Advanced Setting-->Advanced-->Performance-->Settings-->Data Execution Prevention.
Lite version ran just by adding an exeption for ForexTester.exe file.
To run Pro version I had to turn off DEP for all programs exept essential (not good for security though)
Hope it help.

[Terranin]

I had the same problem on my Vista Home Premium.
The only way to make it run was to disable Data Execution Prevention (DEP) in Control Panel --> System-->Advanced Setting-->Advanced-->Performance-->Settings-->Data Execution Prevention.
Lite version ran just by adding an exeption for ForexTester.exe file.
To run Pro version I had to turn off DEP for all programs exept essential (not good for security though)
Hope it help.

Try new beta version from here: http://www.forextester.com/forum/viewtopic.php?t=1151

This bug should be fixed.