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FT3 closes orders

Posted: Sat Nov 25, 2017 2:49 pm
by miwok

Worked with new release since some weeks without any problems.

But now I have a strange behavior:
blank chart, no indicators, no labels, lines etc. chart only
time frame doesn't matter
market doens't matter (tried it on GJ, GU, EU)
set market order or stop/limit order with stop and tp
now move forward with at least one space key
try to move sl or tp with mouse: order is immediately closed by FT3

same happens if I try to change price scaling:
put mouse to right price scaling, hold left mouse key, move up/down: order is immediately closed by FT3

is there a wrong configuration of my installation or anything else?

Re: FT3 closes orders

Posted: Mon Nov 27, 2017 8:03 am
by FX Helper

Thank you for the information.

Sorry, I've tried to reproduce this issue on our side but it seems that everything works properly in my Forex Tester.

Please send a folder with a project (it is located in the C:\ForexTester3\Projects folder) to us to email so we can try to reproduce it by having your data.

Thank you.