Can't access EURUSD, GBPUSD, and USDJPY basic data

Sources of data to import to the program
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sam
Posts: 1
Joined: Sun Jun 19, 2022 7:27 am

Can't access EURUSD, GBPUSD, and USDJPY basic data

#1 Postby sam » Sun Jun 19, 2022 7:43 am

Hello,

I purchased Forex Trader 5 yesterday with basic data, primarily to backtest EURUSD. On the FT website, it is stated that basic data includes all Majors from "Jan 1, 2001 - Yesterday".

Nonetheless when I try to add data (Data Center -> Update from server) I find data for EURUSD, GBPUSD, and USDJPY are only available for 1 month from 2018.04.01 -2018.04.30.

So my question, how do I access the long term data for these 3 pairs (EURUSD, GBPUSD, and USDJPY)?

Thanks,
Sam

FX Helper
Posts: 1362
Joined: Mon Apr 01, 2013 3:55 am

Re: Can't access EURUSD, GBPUSD, and USDJPY basic data

#2 Postby FX Helper » Mon Jun 20, 2022 10:49 am

Hello Sam,

Please open Data Center once again, click on EURUSD pair and then click "Clear history" button to delete old data.

After that, select "Forexite" from the "Source" drop-down menu and then click "Update from server" button.

In appeared window click "Update" and our software will start downloading data from 1 January 2001 till 31 May 2022.

This will help.


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