difference of moving average between mt4 and FT(plz help)

[xuelin]

using same data to set moving average in mt4 and in FT,for example,two same symbol only have 100 candles,set 5 moving average both,it's diffecent between mt4 and FT.their starting point in mt4 is in the first candle and in the sixth in FT?WHY?and if i use big period moving average such as 1000,the difference will be more obvious. Had anyone found this prblem?here is the pictures follows. i don't understand. who can help me ?
help from china. my email:xuelin2o1o@yahoo.cn QICQ:437902917
if anynoe can help i can pay.

[FT Support]

Movig Average needs <period> bars to calculate its value. If you have less than <period> bars before Moving Average current value then correct MovingAverage value cannot be calculated.
So it is impossible to calculate correct MA (with period = 5) value for these 5 bars from your example.