Data Different Than MT4

[explorer359]

I have attached 2 screens, one for FT and MT4 for Eur/Usd. Can some one explain, if you look at the 24th March, FT screen is missing 2 bars of data at the start of the week. Can someone help me fix this?

I just bought the FT and tested lot of data now i realized missing data, frustrating. I have tried updating data many times in FT, even deleting then updating again. And this happening at start of every week and every pair.

[FT Support]

Probably your broker GMT+3 time zone so the trading week starts 2 hours earlier for your broker. Forexite works in GMT+1 time zone. Usually brokers start working at 0:00 so your broker start working at 0:00 GMT+3 and Forexite start working at 0:00 GMT+1 so this is the reason why you do not see 2 hour bars in Forexite data. If you upload data from let's say Alpari broker from our paid Data Service then you will see these 2 bars in that data.