All rectangles deleted if i delete 1 of them

Bug reports and errors in the program
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icekopi
Posts: 2
Joined: Sun May 19, 2019 7:36 am

All rectangles deleted if i delete 1 of them

#1 Postby icekopi » Fri Jul 26, 2019 10:41 pm

Hello, I think the description is self explanatory, no screenshots needed. My chart have 3 rectangles, when i try to delete 1 (either by selection and hitting the del key, or right click and delete), all the rectangles will be deleted. I have ensure that all rectangles are unchecked, only the one i want to delete is checked. Please advise. Thanks.

FX Helper
Posts: 1178
Joined: Mon Apr 01, 2013 3:55 am

Re: All rectangles deleted if i delete 1 of them

#2 Postby FX Helper » Sat Jul 27, 2019 7:20 am

Hello,

Please send your project to us by email support@forextester.com (the project is located in C:\ForexTester4\Projects folder by default).

We will try to reproduce this issue on our side and then we will ask our developers to fix it in the next program build

rick1189
Posts: 1
Joined: Fri Aug 16, 2019 11:10 pm

Re: All rectangles deleted if i delete 1 of them

#3 Postby rick1189 » Fri Aug 16, 2019 11:30 pm

I'm having the same problem. But It's also happening with horizontal lines and trendlines.

milestones
Posts: 6
Joined: Thu Dec 01, 2016 2:31 am

Re: All rectangles deleted if i delete 1 of them

#4 Postby milestones » Sun Aug 18, 2019 11:16 pm

Hi. The same thing still happens with the horizontal lines on the latest version 4.1.0.33.

FX Helper
Posts: 1178
Joined: Mon Apr 01, 2013 3:55 am

Re: All rectangles deleted if i delete 1 of them

#5 Postby FX Helper » Mon Aug 19, 2019 7:50 am

Hello,

Can you please send your project to us by email support@forextester.com ?

I will try to reproduce this issue on our side and then notify our developers.

Thank you.

justica
Posts: 1
Joined: Thu Oct 03, 2019 11:41 am

Re: All rectangles deleted if i delete 1 of them

#6 Postby justica » Thu Oct 03, 2019 2:02 pm

I have same problem

FX Helper
Posts: 1178
Joined: Mon Apr 01, 2013 3:55 am

Re: All rectangles deleted if i delete 1 of them

#7 Postby FX Helper » Tue Oct 08, 2019 4:55 am

Hello,

Can you please send a screenshot of the issue and your project by email so we can reproduce the issue and try to fix it?

milestones
Posts: 6
Joined: Thu Dec 01, 2016 2:31 am

Re: All rectangles deleted if i delete 1 of them

#8 Postby milestones » Sun Nov 03, 2019 6:09 pm

FX Helper,

Do you mean the project I sent was meaningless? In your email replied to my project, you wrote:
"We were able to reproduce this issue on our side, we will notify our developers about this issue and ask them to fix it in the next program build."

This bug is critical and I don't understand why you leave this problem such a long time.

FX Helper
Posts: 1178
Joined: Mon Apr 01, 2013 3:55 am

Re: All rectangles deleted if i delete 1 of them

#9 Postby FX Helper » Mon Nov 04, 2019 7:44 am

Hello,

We've sent a newest Forex Tester 4 build to you by email, please let us know if this issue still exists.

milestones
Posts: 6
Joined: Thu Dec 01, 2016 2:31 am

Re: All rectangles deleted if i delete 1 of them

#10 Postby milestones » Mon Nov 04, 2019 8:40 am

Thank you for releasing the new version. However, the same problem still exists with the horizontal line.


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